Once we encountered a problem with the phone not working correctly, with Xiaomi Redmi 3s sms are not sent, messages are not sent to the smartphone, or the sent sms is delivered only 10 hours later. As it turned out, the problem with sending and receiving messages is quite common among owners of Xiaomi smartphones, who purchased phones on Chinese Internet sites. This problem affects both old models and models of recent years. There may be several reasons, so consider the most popular solutions.
SIM card check
Initially, it is worth checking whether it is possible to send or receive SMS with the same SIM card on another device, it is quite possible that the problem is not with the Xiaomi phone.
If you replaced it, for example, with a different format before using the SIM card, then it should be borne in mind that due to technological features, after replacing the SIM card, a limit will be imposed on the reception and sending of messages for up to 24 hours. This rule is valid for many operators.
Firmware and reset
The most effective tool is updating the smartphone firmware. Some versions of the miui operating system were issued with errors, which can be eliminated only by installing a new version of the OS. Find the “update” item in the phone’s settings and install a more recent firmware.
If there are any problems with the update, you should try to reset all the settings, without deleting the data.
In our case, setting up the SMS center on Xiaomi Redmi helped. Go to Settings. System applications. Messages. Advanced. SMS center number. There you need to enter a special number, for each operator and region it is its own. Find it easily in search engines or you can call the operator support.
Video: Xiaomi Redmi 4 Message Settings
It is worth checking the blacklist, it is quite possible that by mistake numbers that were important to you got there. You can configure it in the “Security” section.
Another reason why the smartphone does not send SMS may be the blocking of background processes.
A system to reduce power consumption and optimize RAM blocks applications in the background, and system applications could also be blocked. information about this problem and how to configure everything correctly is described in the article about notifications and blocking of background processes.
Messages do not open
If the smartphone does not open messages at all, an error appears or the program closes after a couple of seconds, then this is a miui operating system problem. In addition to the update, there are several more solutions.
- If you changed the font size in the phone, for example, from M to L, then you should return the previous size, after that the “message” application should work correctly.
- Try to activate the messages, you can find this setting in the following way: Settings. System applications. SMS / MMS. Mi messages and click the “Activate” button.
- Change the device language to English (United Kingdom), open messages and agree with the pop-up windows to organize different data, then change the language to Russian.
- Check your phone for viruses, it is possible that the virus blocks messages.
We hope these tips have helped. Perhaps you know more effective ways, share your experience in the comments.