Manufacturers of equipment are trying by any means to facilitate the process of connecting and configuring their equipment. Smart TVs are no exception. It would seem that it’s easier. they took it out of the box, plugged it into a DC network, connected to the Internet and you’re done! But not always as simple as it seems. In this article, we will determine why a smart TV does not work, the main problems with setting up and connecting a TV, and also tell you how to fix them.
Connecting Smart TV to the Internet
Smart TV Internet Connection Diagram
The most common scheme for connecting home devices to the Internet is through a WiFi router, which connects a cable from your Internet provider. Routers come in different models, colors and shapes, but the principle of operation is the same for everyone. receive the Internet from the provider and transmit the signal to the devices via WiFi or cable.
The preferred method for connecting the TV to the router is a cable. It is the cable connection that can provide the necessary speed for streaming video. No matter how good your home WiFi router is, be aware that the data transfer speed via WiFi will be definitely less than through a cable. The farther the device is from the router, the older the router itself. the lower the speed.
And so, most likely you already have a router at home that distributes WiFi Internet to all your devices. laptop, smartphone, tablet, etc. Everything works fine and no problems. But when you try to connect the TV to the Internet through a router, problems begin to arise:
- As practice shows, about 35% of users do not remember the password from your WiFi. How to be Remember the wizard who set up the router, call him, ask for a password? Reset router to default settings? There are simpler solutions. If the apartment has a laptop that has already been connected to WiFi with Windows XP / 7/8/10 installed on board, then you yourself can easily peek the saved password. To do this, just go to the Network and Sharing Center. Manage wireless networks. Properties of the WiFi network we need. Security tab and check the box “Display entered characters”
As it was established, as a result of a failure that affected almost ALL of Samsung’s existing Smart TV series, the TVs cannot connect to the Internet.
Network failure, no network, no internet access
Everyone has the same problem. there is no Internet connection on the TV, although other devices in the house are regularly connected to the world wide network.
Workaround (until Samsung fixes the problem) is the following:
In the network settings, set the DNS server manually and set the value: 18.104.22.168
Images of the settings window may vary depending on the model:
Problems with a Smart TV
Sometimes it happens that the TV seems to be connected to the Internet, but still does not go into smart. After making sure on the other device that the problem is not connected to the Internet, we begin to look for problems on the TV:
- Technical work on the manufacturer’s servers. You just need to know that someday this can happen. Nobody will warn you about the start of work, and you will only know that everything is all right only the next time you turn on the TV &# 128578;
- Another common problem is outdated smart tv firmware. Typically, TVs are automatically updated via the Internet, but there are crashes. Then you have to either start the update manually via the Internet, or download the update file to a USB flash drive and update from a flash drive. Old firmware may cause broken applications, for example, youtube on Philips TVs. Attention! You only need to download the firmware specifically designed for your TV model! Installing the wrong firmware may harm your TV.
- Hardware malfunction of the TV. If software errors can be fixed at home, then in case of hardware problems it is better to contact a certified service center (especially if the TV is under warranty).
We hope this article helps you solve smart tv problems a little. Our experts are always ready to help you. Contact!