The normal operation of any smartphone depends primarily on hardware and firmware. These two elements should be perfectly synchronized with each other so that your gadget without any problems performs all the functions provided by the developers.
In this article, I will consider the main problems that owners of Sony Xperia smartphones can face, and possible solutions to them. I emphasize in advance that if a malfunction occurs, it is best to immediately contact the service center for help from specialists in this matter.
However, for those subscribers who prefer to troubleshoot on their own, this article should be helpful. So, if your Sony smartphone does not turn on, below you will find several ways to fix this problem.
How to launch a Sony Xperia smartphone that does not turn on?
Despite the fact that some Sony Xperia devices have a non-removable battery, Sony has provided several key combinations to simulate the battery removal process, which I will talk about.
Most often, the smartphone does not start due to problems with the firmware, which are solved by the methods proposed below. So, if you encounter such problems, I advise you to do the following.
First option: Force reboot and / or shutdown of Xperia
A hung Sony Xperia smartphone can be forced to reboot or shut down, and I recommend trying both methods. To do this, you must:
- Press and hold the smartphone’s power button and volume up button for 10 seconds at the same time.
- Your device should vibrate. Your further actions depend on whether you want to restart the phone or turn it off.
- If you need to restart the gadget: Release both buttons. The device should reboot.
- If you want to turn off your smartphone: Continue to hold both buttons. After a few seconds, the phone will vibrate three times and turn off.
If the device does not respond to your actions in any way, try the following:
- Press and hold the volume up button.
- Then press and hold the power button of the smartphone, without releasing the volume up button, and wait about 10 seconds.
- Select to force restart the smartphone or turn off.
All you need is a battery removal simulation
This operation will cause the phone to turn off and then restart. This is a great way to solve the problem if your Sony Xperia freezes or locks, displays a white / blue / black screen and does not respond to your actions.
Video: How to Force Reboot Sony Xperia
The way to simulate removing the battery on Sony Xperia is very similar to simulating battery removal on the Motorola Atrix HD. you need to click on the button volume down and on the button inclusion devices and simultaneously hold them for 15-20 seconds.
If after 20 seconds the phone does not turn on itself, release the buttons and try to start the device in the usual way. simply by pressing the power button.
For example, let’s say your Sony Xperia freezes or doesn’t turn on. Just hold down the volume down and power on buttons, count to 20 and, if the smartphone doesn’t respond at all, release both buttons, and then press the power button, which will work as usual.
On some devices, instead of the volume down button, you need to press the volume up button. Therefore, if the method above did not help you, then try to hold down the buttons at the same time volume up and turning on the device on the 20 seconds.
If this does not work, try again. This procedure, sooner or later, should restart the smartphone.
Tip: if the phone does not restart after several attempts, then try disconnecting it from the power source.
Second option: Put the smartphone on charge and try to force a reboot
It is possible that the device does not turn on due to the battery being completely discharged. The fact is that when the battery is zero, the device does not have time to close all applications, and this leads to a system crash. You can fix this problem in the following way:
- Plug the charger into a working outlet.
- Connect the Xperia to the charger using the cable that came with the smartphone.
- Wait about 10 minutes.
- Then press and hold the power button and volume up button for 10 seconds.
This will allow the smartphone to charge the battery. But do not disconnect it from charging during a forced reboot so that the device has a stable power source.
If this helps you restart your phone, but you still notice slight freezes, this is a sign that you may soon be facing the same problem again. Therefore, I advise you to restart the smartphone again.
Third option: Forcing a battery restart, at the touch of a button
Step 01. Make sure that there is an SD card slot on the side of the device. You will see a yellow square button. Press and hold it for 5-10 seconds with a pin.
Step 02. Plug the phone into a power outlet.
Step 03. Hold the Power button or press and hold the Power button for 10 seconds until the device turns on.
Also try to do a full reset of your phone: how to reset Sony to factory settings?
However, if all the above methods do not help turn on the phone, I advise you to contact a Sony service center to get expert advice. Perhaps you are faced with a technical problem that you will not be able to solve on your own.
I hope this article has helped you. If you have other tips for solving this problem, share them in the comments.