After Updating Windows 10 Turns Off Computer

A situation in which the computer does not turn off after Windows 10 shuts down often worries users. It manifests itself in different ways (depending on the device). the PC screen does not turn off, all indicators are active on the laptop, with the exception of power, but the cooling system still works, etc. This article describes how to fix the problem and prevent its further occurrence in Windows 10.

System Setup

The problem relates exclusively to setting up the OS and its components.

A laptop

Some Intel components may cause an improper shutdown. In this case:

  1. Call the “Start” context menu using RMB → “Device Manager”.
    After Updating Windows 10 Turns Off Computer
  2. In the list of system devices, right-click on Intel Rapid Storage Technology → Delete.
  3. On the laptop’s developer’s site, download the Intel (R) Management Engine Interface, having previously removed it from the same list.
    After Updating Windows 10 Turns Off Computer
  4. Install the downloaded software.

After restarting the computer, the device of the same name will appear in the device manager.

Disabling the Fast Boot feature may also help.

Video: After Updating Windows 10 Turns Off Computer


  1. Open the Control Panel.
  2. Go to “Power Options” → “Actions of the power buttons” → “Change settings that are currently unavailable.”
    After Updating Windows 10 Turns Off Computer

    After Updating Windows 10 Turns Off Computer
  3. Uncheck “Enable Quick Launch” → “Save Changes”.
    After Updating Windows 10 Turns Off Computer

After restarting the PC, check for the problem.

Personal Computer

On a PC, you must disable the disconnection of the root USB hub.

  1. Call the “Start” context menu using RMB → “Device Manager”.
    After Updating Windows 10 Turns Off Computer
  2. Right-click on “USB Root Hub” → “Properties”.
  3. Go to “Power Management” → remove the bird from the box “Allow this device to be turned off to save energy”.
    After Updating Windows 10 Turns Off Computer

Check if the problem is resolved by rebooting the PC first.

conclusions

The situation when the computer does not turn off after Windows 10 shuts down is software. On laptops with Intel CPUs, you must uninstall or reinstall system components, and on PCs, prohibit disconnecting the root USB hub.

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